The Evolution of Smart Wearables: Changing Consumer Behaviour

Mother, bark, and spit are just three of 23 words first spoken by human beings some 15,000 years ago. These three words marked the beginning of verbal communication. Communication evolved and metamorphosed from sending smoke signals to letters on pigeons and trunk calls. Fast forward to 2022, humans are contemplating the need and the impact of technologies such as the Internet of Things (IoT), Machine Learning (ML), Artificial Intelligence (AI), 5G, and Metaverse.

The consumer technology industry is undergoing a historic transformation. According to a survey conducted by Deloitte in 2021, the pandemic reinforced the usage of consumer electronic products, including smartphones, wearables, TVs, laptops, gaming consoles, etc. This drives consumers towards a digital lifestyle and seamless demand concerning personalized products and services.

Additionally, households became more tech-savvy with higher internet penetration rates, knowledge, and affordable gadgets. This also led to the adoption of smart wearables that helped ease the everyday life of people. From answering calls while driving to staying updated on work/college notifications, smart wearables became the trendiest fashion and functionality statement.

These palm-sized gadgets have taken the world by storm from health freaks using smartwatches to optimize their workouts, gamers using neckband earphones/ TWS to enhance their mobile phone gaming experience, and fashionistas pairing earbuds and smartwatches with their outfit. A study by Cognizant Solutions stated that these devices are generally not only perceived as “technology” but also as “fashion” and are therefore giving rise to the concept of “fashion ology.”

Considering the change in which consumers have started to interact with smart wearables, it has become necessary for brands to be inspired by the current movements in fashion, art, and music; the products must be extremely design-centric. Followed by a focus on aesthetics, user-friendly features, and serious attention to detail.

A crucial point to note here is the pricing of products. The smart wearables market is a growing industry with new brands entering and creating a niche for themselves. To ensure customer retention, brands need to ensure dynamic pricing that is affordable and competitive.

Today, the millennials and GenZ have changed the ways the market operates. They seek the latest and premium features at a price point that does not burn a hole in their pockets, especially for those buying a smartwatch or earbuds from their monthly pocket money. Although, what’s critical is that brands understand that they cannot simply bring down the price of the products by cutting down on quality. The product’s pricing should balance power-packed features, specs, and product innovation.

What is even more interesting to note is that regular wristwatch wearers are slowly shifting towards smartwatches. This is not only true for customers but brands as well. The ever-flourishing wristwatch brands have realized the smartwatch market’s opportunity and are now grasping the concept of evolving technology to cater to their customers.

Have you seen anyone without a pair of TWS or earbuds plugged in today? Well, it is only fair that we delve into the wearables segment. Today, I see everyone plugged in, vibrating to their favorite music o,r attending calls while furiously typing on their laptops to take down points.

The audio wearables industry has witnessed untethered growth in the last two years, with consumers recognizing the need to attend calls hands-free without getting tangled in wires. This was accompanied by the need to block background noise, minimize disturbance, and adjustable audio settings.

Be it a TWS or earbuds, a key ask for customers is the great battery life, fast charging capabilities, and ANC. Therefore, it becomes necessary for brands to tend to this demand and work towards differentiated solutions.

This brings me to another important discussion point, customer awareness. The smart wearables market is growing steadily and attracting customers across age groups; the most involved are the country’s youngsters. The millennials and Gen Z make up most of India’s population, making them the most aware and difficult set of customers to please. The products and services of the brand should be relatable, effortless, useful, and aesthetically pleasing.

The changing trends show that a significant driver of the smart wearables category is the younger population, not because they are the biggest market today, but because they are a real source of knowledge, feedback, and suggestions for any brand. In this incredibly dynamic market, the brands need to explore the universe of the youngsters and provide irresistible solutions that are also easy on the pockets.

So next time you are looking for a gadget, be sure to consult a youngster because you’ll be amazed at the industry and product knowledge they possess to make the right purchasing decision at the right time. Thereby even making developers put on their thinking hats to offer new and innovative products.

While smartwatches and TWS/ earbuds are the latest trends, the future holds something even more interesting – normalizing the use of smart gadgets like smart glass, clothing, or jewelry. Although the segment is still in its nascent stage, the shift to these smart gadgets will be seamless. Imagine a day when your Invisalign could indicate your body’s need for water or a ring reminding you that you have been typing for too long and need to rest your fingers and arms. This is the future of smart wearables, not near but far.

In conclusion, the wearables market is growing faster than expected, resulting in innovative products and services daily. We witnessed the demand for smartwatches and TWS shoot up to create a work-life balance and monitor their day. It is only right to say that the future of technologies is here, and the next step would be the amalgamation of wearables with IoT to drive efficiency and take smart wearables to the next level. Brands would eventually see a surge in demand for gadgets like clothing, glasses, helmets, etc., to make their day-to-day routine more harmonious.

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Bella E. McMahon
I am a freelance writer who started blogging in college. I am fascinated by human nature, politics, culture, technology, and pop culture. In addition to my writing, I enjoy exploring new places, trying out new things, and engaging in conversations with new people. Some of my favorite hobbies are reading, playing music, making crafts, writing, traveling, and spending time with my family.